Last updated:
7.11.2024
Introduction360° Operations, 360° Business and 360° Workforce (“we,” “our,” or “us”) values your
privacy. This Privacy Policy outlines how we collect, use, disclose, and
protect your personal information when you use our web or mobile application (the "App"). By using the App, you agree to the
collection and use of information in accordance with this Privacy Policy.
Information We
Collect We collect several
types of information to provide and improve our services to you:
Personal Information: When you use the App, you may provide us
with personal information such as your name, email address, and phone
number. This may happen in the process of establishing your account, when
you contact us, or use certain features.
Usage Data: We may automatically collect information
about how you access and use the App, including device information (model,
OS version), IP address, pages visited, and app interactions. This data
helps us understand how the App is used and improve the user experience.
Location Data: If you enable location services, we may
collect information about your device’s location at time of using certain
features. You can disable location services at any time through your
device settings.
Payment Information: Our app does not include in-app
purchases, so no payment data (e.g., credit card numbers) is collected
though us or through third-party payment processors; we do not store this
information.
How We Use Your
Information We use the information
we collect for the following purposes:
To provide, operate, and maintain the App
To improve, personalize, and optimize the
App's features and user experience
To communicate with you, including sending
notifications, updates, and support messages
To process and fulfill your requests
To monitor usage and troubleshoot
technical issues
To comply with legal obligations and
enforce our terms of service
How We Share Your
Information We do not sell or rent
your personal information to third parties. However, we may share your data in
the following circumstances: Service Providers: We may share your information with
third-party vendors who assist us in providing and improving the App
(e.g., hosting services, analytics tools). These service providers are
only permitted to use your data for the purposes of providing services to
us.
Legal Compliance: We may disclose your information if
required to do so by law or in response to valid legal requests (e.g.,
subpoenas, court orders).
Business Transfers: In the event of a merger, acquisition,
or asset sale, your information may be transferred as part of the
transaction.
Data Security We take reasonable
measures to protect your personal information from unauthorized access, use, or
disclosure. However, no data transmission over the internet or method of
electronic storage is completely secure, and we cannot guarantee absolute
security.
Your ChoicesAccess and Update: You can review, update, or delete your
personal information through the app settings or by contacting us
directly.
Notifications: You can manage push notification
preferences or opt out of receiving them through your device settings.
Location Services: You can disable location tracking at any
time through your device settings.
Children’s Privacy Our App is not
intended for use by children under the age of 13, and we do not
knowingly collect personal information from children. If you believe we have
inadvertently collected personal information from a child, please contact us so
we can delete it.
International
Transfers Your information may
be stored and processed in countries other than your own. By using the App, you
consent to the transfer of your information to other countries, where data
protection laws may differ from those in your jurisdiction.
Changes to This
Privacy Policy We may update our
Privacy Policy from time to time. When we make changes, we will update the
"Last updated" date at the top of this policy. You are advised to
review this policy periodically for any updates.
Contact Us If you have any
questions or concerns about this Privacy Policy or how we handle your data,
please contact us at:
Mitom skupina d.o.o. [info@mitom-skupina.com]
GDPR Compliance If you are located in
the European Union (EU) or European Economic Area (EEA), or if we process your
personal data in connection with our services, the following GDPR-specific
provisions apply to you.
Data Controller For the purposes of
the GDPR, we are the Data Controller of your personal
information. This means that we determine the purposes and means of processing
your personal data.
Legal Basis for
Processing Your Personal Data Under the GDPR, we can
only process your personal data if we have a valid legal basis to do so. We
rely on the following legal bases to process your personal data:
1. Consent:
We may process your data based on your consent when you use the App and
interact with certain features (e.g., enabling location services or receiving
marketing communications). You can withdraw your consent at any time, and this
will not affect the lawfulness of processing prior to withdrawal.
2. Contractual
Necessity: We may process your data when necessary to fulfill our
contractual obligations to you, such as providing access to the App and
delivering services or features you request.
3. Legitimate
Interests: In certain cases, we may process your personal data based on our
legitimate interests, such as improving the App's functionality, preventing
fraud, or analyzing how the App is used.
4. Legal
Obligation: We may process your personal data where required to comply with
legal obligations, such as responding to lawful requests from public
authorities or enforcing our terms of service.
Your Rights Under
GDPR As a user in the
EU/EEA, you have the following rights concerning your personal data:
1. Right to
Access: You can request access to the personal data we hold about you,
along with information about how and why we process it.
2. Right to
Rectification: You can request corrections to any inaccurate or incomplete
personal data we hold about you.
3. Right to
Erasure ("Right to be Forgotten"): You can request the deletion
of your personal data under certain circumstances, such as when it is no longer
necessary for the purposes for which it was collected.
4. Right to
Restrict Processing: You can request that we limit how we process your
personal data in certain situations, for example, if you believe the data is
inaccurate or we no longer need it.
5. Right to
Data Portability: You have the right to request a copy of your personal
data in a structured, commonly used, and machine-readable format, and to
transmit that data to another service provider.
6. Right to
Object: You can object to our processing of your personal data based on
legitimate interests or for direct marketing purposes.
7. Right to
Withdraw Consent: If we process your data based on your consent, you can
withdraw your consent at any time by contacting us. Withdrawal of consent will
not affect the legality of processing prior to withdrawal.
Data Retention We will retain your
personal data only for as long as necessary to fulfill the purposes for which
it was collected, unless a longer retention period is required or permitted by
law. When we no longer need your data, we will delete it or anonymize it.
International Data
Transfers Your personal data may
be transferred to, and stored on, servers located outside the EU/EEA. If we
transfer your data outside the EU/EEA, we will take appropriate measures to
ensure that your data is protected in accordance with the GDPR, such as using Standard
Contractual Clauses or other lawful mechanisms for cross-border data
transfers.
Filing a Complaint If you believe that we
are not complying with our obligations under the GDPR, you have the right to
file a complaint with a supervisory authority in your country of residence. A
list of data protection authorities is available here: European Data Protection Board.
Third-Party
Analytics and Tools
We use third-party
services, such as Bugsnag, Firebase Analytics, and
other similar tools, to collect, analyze, and improve the performance of our
App. These tools help us understand how users interact with the App, identify
bugs or crashes, and optimize our app’s features and functionality. These
services may collect personal information such as IP addresses, device
identifiers, and app usage data.
By using the App, you
consent to the collection and processing of your data by these third-party
services in accordance with their privacy policies. Below are the details of
the third-party analytics tools we use: Bugsnag
We use Bugsnag to
collect crash reports and analyze app performance. Bugsnag automatically
collects information when an error or crash occurs, including device
information, operating system version, and the actions leading up to the error.
This data helps us identify and resolve technical issues to improve user
experience. For more
information on Bugsnag's data practices, please refer to their Privacy Policy.
Firebase Analytics Firebase Analytics is
used to track user engagement and provide insights into user behavior. It
collects data about the actions you perform within the App, such as app
launches, button clicks, and screen views. Firebase Analytics also gathers
information like device type, operating system, and app version. For more
information on Firebase's data practices, please refer to Firebase Privacy & Security.
Data Collection by
Third-Party Services These third-party
analytics and crash-reporting services may collect information such as:
Device Information (e.g., model, operating
system, version)
User Interactions (e.g., button clicks,
screen views)
Crash Reports (e.g., error messages, logs)
Usage Data (e.g., frequency of use,
session duration)
IP Addresses and Device Identifiers
This data is processed
by these third-party services and used to help us improve the functionality and
performance of the App. However, these services do not collect personally
identifiable information (PII) unless explicitly stated in their privacy policies.
Opting Out of
Analytics You can opt out of
data collection by these third-party analytics services by using the following
options: Bugsnag: You may opt out of Bugsnag’s data collection by following their
opt-out instructions.
Firebase Analytics: You can disable Firebase Analytics by
adjusting the settings in your device or
within the app if we provide such an option.
For other third-party
tools or services, please refer to their individual privacy policies for more
detailed opt-out instructions. Data Retention The data collected by these third-party
analytics services may be retained for varying periods, depending on the
service provider's policies. Generally, these services retain data for a
reasonable period necessary to provide their services or as required by law.