Provide information needed to plan and execute field service operations efficiently, in full compliance to internal and external operational and quality requirements
Ensure the service execution data is acquired only once, at the proper time and location, using the appropriate tools and at the required quality .
Go from paper-based processes and documentation to completely paperless organization. Provide service guidelines to your teams, react to changing requirements and document services using the same tooling. And at the same time, stay within the quality framework the customer expects and your organization delivers.
Get access to tooling to reach full compliance with internal operational guidelines and provide evident based proof of services provided to customers - effectively vaporizing disputes.
The 360°Workforce provides means to gather, analyze and optimize all aspects of field operations. From standardized service definitions, integration tooling for service planning, tracing and proof of services delivered - all components are present.